Privacy Policy

Information, Privacy & Cookies

Information Statement

This policy covers how we collect and use information about you when you use our products or services, or otherwise interact with Ionx Solutions LLP. This policy also explains your choices about how we use information about you.

We collect the following types of information:

How we use collected information:

How we share collected information:

How we store collected information:

Your choices about your information:

Privacy Statement

  1. Ionx Solutions LLP is strongly committed to respecting the privacy of all persons using this web site and the protection of any personal information which we may collect and which you may choose to share with us. Such personal information will be used in accordance with the disclosures in the above Information Statement and this Privacy Statement, which is part of and incorporated into the Terms and Conditions of Use of this web site.
  2. If you do not agree with any disclosure in this policy, or have any questions, please do not access the site, contact us directly at legal@ionx.co.uk and we will be pleased to assist you. By choosing to proceed and access the site, you are indicating your express consent and agreement to the collection, transfer, handling, processing, use and storage in accordance with this policy of any personal information which may be obtained from you during your visit to our site.
  3. When you visit and use this site, we may obtain various types of information (such as your name and contact information) from you that (1) you may directly provide to us (by inputting information through filling out registrations, submitting enquiries, placing orders etc) or (2) that we will automatically collect during your visit to the site (such as your user ID, internet domain or IP address) as part of our normal operation.
  4. Your personal information will be stored in our systems for our internal use only. We will use such information to provide you with the requested information, goods, services, for internal research, for marketing and to better assist you with any future requirements. It is our policy not to disclose, sell or market your personal information to any third party without your prior permission. However, we may disclose your information, without notice, if we have a duty to do so or if the law requires us to do so.
  5. You may contact us at any time at legal@ionx.co.uk and request to review your personal information, if any, we may have collected, and request that your personal information be corrected, supplemented, or permanently deleted from our systems (unless we are required, by law, to retain it).
  6. Due to the numerous technical and operational uncertainties, we cannot make any warranty, guarantee or representation concerning the accuracy, thoroughness, completeness, or currency of your information, nor over our ability to control, correct, access, handle, process, use, store or transfer such information, and all such warranties are hereby disclaimed.
  7. As we are constantly making changes and upgrades to our systems and services to better serve you, how we manage your personal information may change accordingly, and we anticipate updating this policy from time to time. Therefore, we reserve the right to revise the content of this policy in any manner and at any time, without notice, however we will note the date of revision. It is your responsibility to check the Privacy Statement each time, prior to access, for any changes. Continued use of this site after such changes to the privacy statement constitutes acceptance of those posted changes.
  8. While we strive to undertake appropriate and reasonable measures to safeguard your information, please remember that, due to the many technical uncertainties, complete security of Internet transmissions cannot be guaranteed. Therefore, you understand and agree that Ionx Solutions LLP is unable to provide any warranty, guarantee or representation concerning the protection of your information or concerning the existence or effectiveness of any security measures undertaken. Ionx Solutions LLP will not be liable for any claims, losses, or damages which may result from access by an unauthorised third party, or the introduction of viruses, worms, or other harmful elements into the system and their possible effects on personal information contained on the site.
  9. Ionx Solutions LLP does not warrant, and is not responsible for the content or privacy policies of web sites linked to from this site, however we would like to be informed if you find anything objectionable about them.

Cookies Statement

Our website requires the use of "cookies", which are small pieces of identifying information placed and stored on your computer by our server, which enable our website to more readily recognise you when you visit. For example, our website uses cookies to keep track of the contents of your shopping cart, and to allow you to login to your Ionx account. By using our website, you consent to the use of these cookies.

Cookies are frequently used to enable websites to more efficiently provide service, such as to personalise content to suit your preferences. Any information obtained using cookies will only be used internally by Ionx Solutions LLP to better provide service to you and to evaluate and improve the effectiveness of the site. Ionx cookies will not be used to track your activities outside of the website or for any purpose not disclosed herein. To order products online, or to login to your Ionx account, you need to enable cookies. You may elect not to accept cookies by changing the settings in your web browser, however, please be advised that in that case you may not be able to access part or all of this website, or parts of this site may not operate as expected.

Our website also uses third-party cookies. We do not control the use of these cookies, and suggest you visit these third-party websites for more information about how these cookies are used.

The following table contains a list of the cookies that we use, and what we use them for:

Cookie Name Purpose
ionx_session This cookie uniquely identifies you during your browsing session to enable shopping cart and login functionality
__stripe_mid, __stripe_sid These cookies are set by our payment provider, Stripe, and are necessary to provide card payment functionality
__cfduid This cookie is set by CloudFlare to identify trusted clients and apply security settings that enable them to use our website
_ga, _gat These cookies enable the use of Google Analytics software to allow us to track usage of this website. We use this service to help us understand how visitors use our website (for example, which pages are visited), so that we can improve the user experience
REVISION 4A, 23-Apr-2018
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